Privacy Policy

1. Introduction and Scope

Smart Neuron ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and protect your personal data. This Privacy Policy explains our practices regarding personal information collected through our website (smart-neuron.digital) and our services.

This policy applies to all visitors and users of our website and services. By accessing or using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Data

We collect information you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Company/organization details
• Account credentials and authentication information
• Communication content and inquiries

2.2 Usage Data

We automatically collect information about your interactions with our services:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent
• Referring URLs and click patterns
• API usage and transaction logs

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance user experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We process personal data for the following purposes:

• Providing and improving our services
• Responding to inquiries and customer support
• Sending newsletters and marketing communications (with consent)
• Compliance with legal obligations
• Fraud prevention and security
• Analytics and service optimization
• Conducting research and surveys

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Service providers (hosting, analytics, payment processors)
• Business partners (with your consent)
• Legal authorities (when required by law)
• Successors in case of acquisition or merger

All third parties are contractually obligated to maintain data confidentiality and security.

5. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Generally:

• Account data: retained for account duration plus 1 year
• Transaction data: retained for 7 years (legal compliance)
• Marketing data: retained until opt-out requested
• Cookie data: retained per cookie policy settings

6. Your Rights Under Korean Privacy Law

Under the Personal Information Protection Act (PIPA) and other Korean regulations, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• Request processing restrictions

7. International Data Transfers

Your data may be transferred to and processed in countries outside South Korea, including the United States and European Union. We implement appropriate safeguards including:

• Standard contractual clauses
• Data Processing Agreements
• Encryption and security measures

8. Children's Privacy

Our services are not directed to individuals under 14 years of age. We do not knowingly collect personal data from children. If we discover we have collected such data, we will delete it promptly.

9. Security Measures

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Access controls and authentication
• Regular security audits
• Secure data storage
• Incident response procedures

10. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or prominent notice on the website. Your continued use constitutes acceptance of updated terms.

11. Contact Information

For privacy concerns or to exercise your rights, please contact:

• Email: privacy@smart-neuron.digital
• Phone: +82 (0) 2-1234-5678
• Address: Seoul, South Korea 06000